Conditions générales de vente

Terms of Sale

Last Updated: November 2025

Welcome to Melliti. These Terms of Sale (“Terms”) govern all purchases made through our website https://melliti.me (the “Site”). By placing an order with us, you agree to these Terms in full. Please read them carefully before completing your purchase.


1. General Information

All sales on Melliti are subject to product availability and acceptance of your order.
We reserve the right to refuse or cancel any order at our discretion — for example, if a product is out of stock, incorrectly priced, or deemed fraudulent.

We may also limit the quantity of items purchased per person, per household, or per order.


2. Pricing and Payment

All prices are listed in your local currency (as displayed at checkout) and include applicable taxes unless stated otherwise.
Shipping fees and additional costs (such as customs duties for international orders) will be calculated and displayed at checkout before you finalize your purchase.

We accept secure payment via the methods offered on the Site (e.g., Visa, MasterCard, PayPal, Shop Pay, and other supported gateways).

By providing payment information, you confirm that you are authorized to use the payment method provided and that sufficient funds are available to complete the transaction.


3. Order Confirmation

After placing your order, you will receive an email acknowledging receipt.
This acknowledgment does not constitute acceptance of your order.
A contract is formed only once your payment is processed and we send you a shipping confirmation email with tracking details.

We reserve the right to cancel any order prior to shipment if we detect a pricing or inventory error, or if fraud is suspected. In such cases, you will be refunded in full.


4. Product Descriptions and Availability

We strive to display product descriptions, images, and pricing as accurately as possible.
However, minor variations in color or design may occur due to screen settings or manufacturing differences.

All products are subject to availability. We reserve the right to discontinue or modify any item at any time without prior notice.


5. Shipping and Delivery

Orders are processed within 1–3 business days. Delivery times vary depending on your location.
Please refer to our Shipping Policy for detailed information on delivery estimates, tracking, and international shipping.

We are not responsible for delays caused by customs, weather conditions, or carrier-related issues.


6. Returns and Refunds

Please review our Refund Policy for complete details on returns, refunds, and exchanges.
We only accept returns for eligible products in their original condition and packaging, within the specified return window.


7. Risk of Loss

All purchases made through Melliti are shipped under a shipment contract.
This means that once the order is handed over to the carrier, the risk of loss or damage passes to you.


8. Intellectual Property

All content on Melliti.me, including text, images, logos, and graphics, is the property of Melliti and is protected under applicable copyright and trademark laws.
You may not copy, reproduce, or distribute any material without written consent from Melliti.


9. Limitation of Liability

To the fullest extent permitted by law, Melliti shall not be liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, our products or services.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of France (or adjust this to your country of business registration).
Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in that region.


11. Contact Us

For questions about these Terms of Sale or your purchase, please contact us:

📧 support@melliti.me
🌐 https://melliti.me